FAQ

Why should I rent-to-own?

Instead of making endless payments for public self-storage space, we provide you with the opportunity to own your storage unit at your location. When the rental term is completed, YOU are the owner!

Where do I start?

Visit one of our sales locations to pick out the style and color of building you want, complete the terms on the rental agreement and you’re on your way!

How much is the down payment?

The opening payment is equal to one month’s rent plus applicable security deposit.

When is my first payment due?

Your first payment will be due 30-45 days from the delivery date.

Is there a grace period for overdue payment?

Yes. Payments received at our office up to five (5) days past the due date will be processed as normal. Payments received more than five (5) days overdue may be subject to a late charge of up to $20.

How do I submit my payment?

You will be invoiced monthly with details on how to pay by mail, online, or by phone. Credit and debit cards, ACH and check by phone are accepted. Automatic bank draft and recurring payment options are available.

Is there a Damage Liability Waiver? What does it cover?

Yes, we do offer a Damage Liability Waiver also known as “DLW”. If included in the rental agreement and the account is in good standing, the DLW will free you from any responsibility of damage done to the building by fire, flood or other natural disaster. Upon approval of a DLW claim, Carefree Rentals LLC reserves the right to decide whether to repair or replace the building with a comparable unit.

What doesn’t the Damage Liability Waiver cover?

Since the DLW is a Damage Liability waiver only, and not insurance, Carefree Rentals LLC assumes neither responsibility for the contents of the building nor any damages incurred by negligence, accident or any other personal oversight.

Do I get a discount if I pay it off early?

Yes! We offer an early payoff discount that you can exercise at any time during your rental period. Discounts vary according to your contract. Check your agreement or call us for details.

Can I restructure my agreement to change my payment amount?

Under certain circumstances this may be an option. Contact our office for assistance.

Can I trade in my current building for a different one?

Yes. You will be liable for moving fees incurred in the exchange

Can I have my building moved?

Yes. However, the building must not be moved without express written permission from Carefree Rentals LLC. You are liable for any and all fees associated with moving the building.

Can I add improvements to the building?

You must have approval from Carefree Rentals LLC before making any changes to the building. Unauthorized changes may void the warranty. Building must remain unattached and accessible.

I’m going to have to move. Can I return the building?

Yes. There is no penalty to return the building nor is there a refund. You are simply renting on a month to month basis. Contact our office on assistance in closing your account.

What if I have to file bankruptcy?

Filing bankruptcy will not exempt you from a rent-to-own contract. Contact your attorney for specific details. No penalty is incurred for returning the building.

What if I default on my contract?

If your account becomes more than thirty (30) days past due your building may be retrieved. Pay close attention to payment due dates and pay on time to avoid late fees and delinquency. Using our recurring payment options is a great way to stay current.